When you as a customer trust Picture This with your personal information, it’s important that you feel safe. We care about your privacy. Your data will be treated with respect and according to current legislation. This policy describes how we collect and treat your personal information when you visit our website and use our services.
All personal data processing is according to data protection regulations. Picture This (PT International AB, reg. nr: 559307-0278) is responsible for personal data treatment.
When you place an order and/or create an account, you approve that we store and use your information to fulfill our services to you as a customer.
What is personal information?
Personal information is data that can directly or indirectly be attributed to a physical person alive. Examples of personal information are name, unique identity number, address, email, and phone number. This includes customer numbers and all types of electronic identities such as IP-number.
What personal information do we collect and why?
When you become a customer, we will collect the following personal data about our customers:
Customers: First name, Last name, Company/organization, E-mail, Personal/corporate number, VAT number, Address, Postal code, City, Country, Telephone number.
Orders: IP address, E-mail, Personal/corporate number, VAT number, Address, Company, First name, Last name, Address, Postal code, City, Telephone number.
As a customer, you can request extracts, changes, or deletions of this information at any time. The purchase agreement with you is the legal basis and necessary for our commitment to fulfilling your delivery and payment agreement.
How do we use your personal information?
Information about you is used to identify you as a customer, manage and deliver your order, and manage invoices and payments. We also need your personal information to help you if you contact us with questions or if you want to make a return.
Information about products and services
We will use your information for email marketing with information about our products and services. You can at any time unsubscribe from our email to opt-out from our news, campaigns, and offers by contacting our customer service or using an unsubscribe link provided in every mail. We will never give your information to an unauthorized party or sell it to an external party.
Who do we share your information with?
Payments - To be able to fulfill the purchase agreement. We share your information with payment services to receive and manage invoices and payments. And our payment service partners are committed to data protection regulations.
- Payment service: Klarna Checkout
Storage and Transportation - To be able to fulfill the purchase agreement. Our logistics partners need some of the personal information to deliver orders.
- 3PL service: PostPac
Marketing - To send information about our products and services, we use a CRM system to store your email address. You can at any time cancel your subscription by clicking on the unsubscribe link in the e-mail or by contacting our customer support.
- E-commerce platform: Panagora Agency
- CMS: Contentful
- Ads: Facebook Business Manager
- Newsletter: Rule
Authorities - In case of a criminal investigation, we are obligated to leave personal information to the police.
Other - We might share your information with other parties than mentioned if necessary for our business. All management of personal data is applied with high security and privacy. We might share information with potential buyers if we sell whole or part of our business or merge our business with another.
How long do we save your personal information?
We save information if there is a legal basis, a documentation purpose, or an ongoing user relation. We make sure not to store unnecessary information and minimize the time we store data as much as possible. We will generally save customer information for a maximum of three years from the latest contact with the customer. But we also keep some information that is needed according to the Swedish accounting act (law), up to eight years.
You have the power over your personal information.
You have the right to take part in your personal information on Picture This and ask to have them erased. To get access to your data or erase them, you must send a written application to us. Please get in touch with customer support for instructions at [email protected]
You will always be able to unsubscribe via a link on all emails sent to you, such as campaigns, offers, and newsletters.
If your information is incomplete, wrong, or irrelevant, you can ask that it be corrected or erased. You have the right to indemnity if the management of your personal information is unlawful.
Some information cannot be erased, and these are the information needed for accounting purposes and laws and data that Picture This must have to fulfill our commitments, such as returns.
There are different types of cookies. Permanent cookies are saved as a file on your computer so that the website is adapted after your choices and remembers that you visited us before so it can fill out your email and postcode automatically. These cookies are stored on your device for some time or until you decide to erase them from your web browser.
Session cookies are used when you visit the website and disappear when you close your web browser. These cookies are needed to offer our essential services, which do not work without these cookies.
Cookies are saved on your computer and smartphone, and only the origin websites can read them. You can choose on your web browser not to accept cookies, but the website will then not work optimally. You can do this in your web browser's settings. You can choose to block cookies, block third-party cookies or ask the web browser to delete all cookies once you close the browser.
It's important to us that you feel safe on our website. We care about your privacy and are committed to treating your personal information with the utmost respect. Please contact us if you still think that we incorrectly manage your personal information. You also can leave complaints to the privacy protection authority.
PT International AB
Registration number: 559307-0278
VAT registration number: SE559307027801
Address: Convendum, Box 4011, 102 61, Stockholm, Sweden
E-mail: [[email protected]]